Introduction
There’s no denying the ongoing labor shortage in the restaurant industry. Restaurants are operating with 6.2 fewer back-of-house employees and 2.8 fewer front-of-house employees, on average, compared to previous years.
To address labor shortages, 50% of US restaurants plan on implementing automation technology in one form or another within the next two to three years.
In this Playbook
- The benefits of restaurant automation
- Types of restaurant automation
- Sales forecasting and labor scheduling
- Customer-facing displays
- QR code menus
- Self-service ordering kiosks
- Reservation automation systems
- Point-of-sale (POS) systems
- Automated ordering platforms
- Kitchen display systems
- Inventory management solutions
- Robotic kitchen assistants
- Accounting automation software
- Marketing automation
- How to start automating restaurant operations
- Determining where automation is needed
- Choosing and implementing a solution
- Tracking results